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The terms and conditions to redeem your gift cards are the same online and in one of our stores.
Gift cards can be redeemed for products through the following channels:
Homepage, the same as the purchase homepage f.ex. Tennis-Point.com
In one of our stores
Via a phone call in our service center
If the value of your gift card is not enough, you are able to pay the difference with another payment method offered at Tennis-Point or by redeeming another gift card.
You can use more than one gift card for one order. Promotion vouchers are excluded.
Bij een bestelling kunnen meerdere waardebonnen worden benut. Kortingsbonnen zijn uitgesloten van deze regeling.
Gift Cards and the remaining balance can be used until the end of the 3rd after the purchase date of the gift card. Remaining balances are saved under the same gift card code. Promotion vouchers are excluded.
Our terms and conditions have additional usage regarding the redemption of gift cards.
A cancellation of gift card purchases is only possible if the gift card hasn’t been redeemed yet.
The gift card is transferable.
Gift cards can only be used to purchase articles, and not to purchase further gift cards.
A cash payment of gift cards or the remaining balance of gift cards is not possible. To redeem your gift card or to pay with the remaining balance of your gift card, please contact our customer service.
Gift cards cannot be used for other homepages other than the ones mentioned.
Tennis-Point is not liable when provided with the wrong email address of the gift card receiver. Furthermore, Tennis-Point is not liable when the gift card got lost, stolen, misused or delayed forwarding ( technical difficulties).
In case of cheat or other illegal activities concerning the purchase or redemption of the gift card, Tennis-Point can cancel the concerning customer accounts or ask the purchase for a different payment method. There is no cash-back guarantee or gift card activation in such cases.
AdvantageTennis-Point
Wide range and variety of the latest products.
Variety of brands You won’t find another tennis supplier offering as many products from such a wide range of manufacturers. Product quality We only offer high quality products and if we are not convinced that a product is of sufficient quality we won’t offer it in our range. Exchange? Money back? You can choose from a range of options, either exchanging your product for a different size or for another product or requesting a full refund. Your refund can be made to the card or bank account that you originally used to pay for your purchase or alternatively the funds can be credited to your customer account with us and used to pay for future purchases. Secure shopping with money back guarantee Your trust in us and our systems is very important to us and we assure you that your personal data is treated with the strictest confidence, that it will not be used for purposes other than your transaction with us and that it is not transmitted to any other parties. All advantages at a glance.
Safe delivery
30 daysmoney-back guarantee
You don't like the product you ordered or the fit and size are incorrect? No problem. You have a legal right to cancel your contract before delivery and up to 7 working days after delivery. Furthermore we promise you our Tennis-Point has extended this to a total of 30 days after delivery! If you want to return goods please e-mail us or write us. We will advise you what to do and refund you, including the original postage charges, within 30 days. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve our service in the future. If you cancel, you must return the goods at your own expense. In this case, you are also responsible for the risk of loss or damage, therefore we recommed a postal insurance to cover the value.
Securepayment methods
Try on first and keep the articles you like. Secure payment methods: - MasterCard - Visa - American Express - PayPal - Klarna
Secureshopping
Your trust is important to us! We assure that your personal data and any information about you will not be used for other purposes than the transaction with us. This is an important part of our philosophy. In addition, all data is securely transmitted using SSL encoding and we do not save any bank or credit card information.
Tennis-Point.com has high quality standards. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly.
