Help & service

Order

Order process

You can place an order online on our homepage Tennis-Point.co.uk, by phone, by e-mail or by fax.
Have you found your favorite article? Then click on the button “Add to cart” which is next to the article’s picture. After adding all your desired articles, please use the button "Checkout". Afterwards, you can check the articles once again and continue your order.

If you are a customer already, please type in your e-mail address and your password, choose your preferred payment method and click on the button "Proceed to checkout".

After that you check your order once again. If you are sure that everything is filled in correctly and all articles are in your cart, click on "Buy now". Done! You will receive an order confirmation by e-mail soon.

As new customer you have to type in your personal details, the delivery address and your invoice address in the given fields. By entering your own password you decide whether you would like to order only once or if you would like to create a customer account.
Afterwards, you choose your preferred payment method, check if everything is typed in correctly and click on "Buy now".

Advantage
Tennis-Point

Advantage
Tennis-Point

Wide range and variety of the latest products.

Variety of brands
You won’t find another tennis supplier offering as many products from such a wide range of manufacturers.

Product quality
We only offer high quality products and if we are not convinced that a product is of sufficient quality we won’t offer it in our range.

Exchange? Money back?
You can choose from a range of options, either exchanging your product for a different size or for another product or requesting a full refund. Your refund can be made to the card or bank account that you originally used to pay for your purchase or alternatively the funds can be credited to your customer account with us and used to pay for future purchases.

Secure shopping with money back guarantee
Your trust in us and our systems is very important to us and we assure you that your personal data is treated with the strictest confidence, that it will not be used for purposes other than your transaction with us and that it is not transmitted to any other parties.

All advantages at a glance.
Safe delivery

Safe delivery

If your chosen products are in stock your order will be ready for dispatch within 24 hours on work days, following confirmation of your payment being cleared.

We will deliver to the address specified in your order.

Overview of our delivery costs.
30 days
money-back guarantee

30 days
money-back guarantee

You don't like the product you ordered or the fit and size are incorrect?

No problem.
You have a legal right to cancel your contract before delivery and up to 7 working days after delivery. Furthermore we promise you our Tennis-Point has extended this to a total of 30 days after delivery!

If you want to return goods please e-mail us or write us. We will advise you what to do and refund you, including the original postage charges, within 30 days. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve our service in the future.

If you cancel, you must return the goods at your own expense. In this case, you are also responsible for the risk of loss or damage, therefore we recommed a postal insurance to cover the value.
Secure
payment methods

Secure
payment methods

Try on first and keep the articles you like.

Secure payment methods:
- MasterCard
- Visa
- American Express
- PayPal
- Klarna
Secure
shopping

Secure
shopping

Your trust is important to us!

We assure that your personal data and any information about you will not be used for other purposes than the transaction with us. This is an important part of our philosophy.

In addition, all data is securely transmitted using SSL encoding and we do not save any bank or credit card information.

Advantage Tennis-Point

30 days money-back guarantee
Fast delivery
Best-price-guarantee
SSL encryption
Data privacy

Secure payment methods

Our shipping service providers

Our partners

Social Media

Contact

Contact

Awarded & safe

Your trust is our priority!

Tennis-Point.com has high quality standards. Parts like data privacy, costs and payments, delivery conditions, returns and customer service are checked regularly.